HOME / SUPPORT / CUSTOMER SUPPORT
CUSTOMER SUPPORT

How can we
help?

Instant first-level help from Tenzor Support AI, or register a complaint below to get an official complaint number.

Ask Tenzor Support AIRegister a complaint
PHOTO · TENZOR SERVICE TEAM
24 × 7SUPPORT AI
MON–SAT9 AM – 6 PM
FIND AN ANSWER

Start here.

Tenzor Support AI

Setup, fault codes and first checks, at any hour.

OPEN →

Warranty policy

What’s covered, for how long, and how to claim.

OPEN →

Downloads

Datasheets, catalogue and app guides.

OPEN →

App setup

SOLARMAN Smart quick start for monitoring.

OPEN →

FAQs

Answers to the most common questions.

OPEN →

Email support

support@tenzorindia.com

OPEN →
WARRANTY AT A GLANCE

Covered for years.

PRODUCTPRODUCT WARRANTYPERFORMANCE WARRANTY
Supernova 1-Phase & 3-Phase8 years10 years
Hypernova hybrid3 years5 years
Pulsar & Stellar modules12 years30 years linear
Prime lithium batteries5 years (6000+ cycles)—

Product and performance warranties run concurrently.

Read the full warranty policy
REGISTER A COMPLAINT

Get an official
complaint number.

Only complaints registered through this form receive an official complaint number. Keep your inverter serial number handy.

Service hours: 9 AM–6 PM, Monday to SaturdayTenzor Support AI available at any timeNo visit charges while in warranty
Complaint registration

Fill in the complaint form below.

The form appears in the section directly below

Still not Solved?

Register a Service Request